FAQs
FAQs
If you’re new to ToolPro, we know you may have some questions for us. Here are answers to the most common questions that customers ask.
Q. How long has ToolPro been in business?
A. We opened our doors in1990, so we’re in our third decade in business.
Q. Is ToolPro a large company?
A. We’re smaller than you might think. We have a team of nine in the Sales department helping you, 8:00 am to 5:00 pm, Monday through Friday. We are family owned and employ less than 30 people, other than manufacturing personnel.
Q. Where are your tools made?
A. Manufacturing is based on where we can make the best tools, at the lowest cost to you. We’re proud to say over 70% of our tools are made in America.
Q. A lot of drywall tools seem pretty much the alike. What is different about ToolPro?
A. To put it simply, they are the best-value drywall tools you can buy. Manufactured to our designs and specifications, our tools give you lasting quality – without the added expense of features that don’t really help you. You can find cheaper tools, or more expensive ones, but we just can’t imagine why you’d need them.
Q. Where can I find ToolPro tools?
A. Our tools are sold in hardware and building supply dealers nationwide. Check our Dealer Locator to find one near you. ToolPro is not sold at Home Depot, Lowes, WalMart, or other big box stores.
Q. Do your tools come with a guarantee?
A. Yes, we guarantee you will love your tools. And if there’s a defect we’ll make it right. Just send it to us with a note to: ToolPro QA, 1460 Lockhart Drive, Kennesaw, GA 30144. Don’t forget to include your contact information. Simple enough?
Q. Can I get repair parts for my stilts or bench?
A. We can supply repair parts for most items. Just ask your dealer for details.
Q. How do I get in touch with ToolPro?
A. The best and quickest way is through your local dealer. But you can also email us at questions@toolpro.com and we will respond as quickly as possible.
Q. Do you carry other manufacturers’ products?
A. Yes, we have all the major manufacturer products. Contact your dealer for more options.